Weekly Lessons Learned 10/23/20

Welcome to the Technology Design Team Weekly Lessons Learned! This will be a recurring feature on Friday afternoons where the Technology Design Team will share top of mind resources and learning. Each week, we will post a few key things we hope you may find useful. We look forward to sharing our learning with you.
Some of the content may be specific to the realities of Austin ISD though, we hope, much will be useful to viewers worldwide.

Remember all those links we’ve shared in past Weekly Lessons Learned Updates for the status of apps and websites? They’re now all consolidated into a new page on the AISD website!
This page on AISD’s technology site has statuses of many of the apps and websites we use.

GoGuardian – “Student offline” is sometimes seen by teachers when in an active session. 

GoGuardian says that a Chrome extension adblocker may be causing that issue. Disable, at least temporarily, Chrome browser extensions that the teacher may have installed to block ads.The troubleshooting page has more details in the AISD GoGuardian course at http://bit.ly/aisdgoguardian.

Grade filtering

This screencast will demonstrate filtering to include all grading periods.
There is also a more comprehensive screencast on gradebook filtering available.
Student Data Management provides a Teachers’ SIS Gradebook Resources site.Additional resources were shared in last week’s update.

What are some suggestions on how to provide continuity of instruction to the kids of a teacher who may be taking leave?

BLEND course should stay active if: 

  • SIS section isn’t deleted in Frontline SIS 
  • A user is in the course in a teacher-like role 
  • Student schedules are not changed 

A People Manager, the CIC, or a TDC can invite a user as a co-teacher in the course to keep it active.

When the HR change propagates to Frontline SIS, the teacher will be removed from the SIS section. This will trigger the SISteacher enrollment to conclude and will remove the teacher’s name from the BLEND course title. Adding somebody now may be easier since one can search the Courses list for the teacher.

Any new Zoom learnings this week?

  • In case you missed it, live linking is now available for Chromebook users in the chat! Any links you drop in the chat are now clickable by students on Chromebooks.
  • Also, the functionality of the Chromebooks is such that when using breakout rooms, students still get asked to “join” the room first, even if your setting is to automatically send them. Likewise for the Chromebooks, students can leave the breakout room to join the main room, even if you set your meeting so that they are not allowed to do that.

My students are turning in work via BLEND, and when I look in SpeedGrader, a student’s submission gives me this error:

This screencast shows the issue and possible ways to troubleshoot the error above. Submitting a BLEND assignment from either of the two Google Drive options works only for Google formats–such as Docs, Sheets, Slides, and Drawings. However, when a student submits an assignment from their Drive that is a differing type–such as images, PDFs, etc.–this will not work and will give you the error. To troubleshoot, ask the student to submit via the “File Upload” option but to ensure that the file that is being submitted lives locally or is uploaded from the files on the Chromebook.

Will Technology Design Team Virtual Office Hours still happen?

Virtual Office Hours with the Technology Design Team will happen on Mondays-Thursdays from 9:00-11:00 AM and 3:00-5:00 PM and on Fridays from 3:00-5:00 PM. Please check the Global Announcement in BLEND for the Zoom link.

Students on iPads are reporting issues with the visibility of images when using the Canvas Student App. What can I do to help?

The new iOS 14.0.1 update may be incompatible with Canvas Student App, which is why the images have not been showing up sometimes. Canvas is aware of the issue and is working on a long-term fix. The short-term fix is to either:

  • Use the browser instead of the App; or,
  • Use the updated Student App, go to Settings -> (Canvas) Student -> enable cross-website tracking
  • If the option for cross-website tracking isn’t there in the settings, it means families have the older app and should update. (in case anybody is using their own non-AISD iPad)

Some students are getting an error message on their iPads that they “do not have enough storage” to turn in work via Seesaw. How can I help?

  • Always start with closing the app and restarting it. This is the tablet version of “Did you turn it off and back on.”
  • Another possible solution is to delete some items from the iPad: Some students are running out of storage on the iPads, because they have downloaded too many apps or haven’t deleted old videos. As soon as “home hours” start after school, they should erase some content. “Home hours” are from 4:00 PM – 7:00 AM.

How do I know if a student’s district iPad is not syncing with district settings?

  • Make sure the student is properly connected to the iPad through the Azure webclip. Enrollment instructions for the iPads can be found within this PDF tutorial. The Azure webclip will not be visible if the student is properly rostered to the student.
  • If the student has Azure on their iPad and it’s still not updating to school settings, please contact your campus device manager or the AISD Help Desk (512-414-8324).

One way the issue may show:

  • Student says they can not access Imagine Learning. Student receives, “Safari could not open the page because the direction was invalid.”
  • After student shares screen, we see the Azure Web clip was still located on the iPad. We enrolled the student properly, all apps loaded in about 8 mins, then the student could access Imagine Learning just fine.

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