Welcome to the Technology Design Team Weekly Lessons Learned! This will be a recurring feature on Friday afternoons where the Technology Design Team will share top of mind resources and learning. Each week, we will post a few key things we hope you may find useful. We look forward to sharing our learning with you.
Some of the content may be specific to the realities of Austin ISD though, we hope, much will be useful to viewers worldwide.
The Weekly Lessons Learned Archive contains a list of topics from and links to previous updates.
How can I get captioning and a transcript of my zoom meeting?
This video demonstrates the process to enable Live Transcriptions.
How can I invite a non-AISD guest speaker to my Zoom meeting?
Zoom has a new feature called Authentication Exceptions.
This video demonstrates how to use Authentication Exceptions.
How can I tell if I have upgraded to the AISD licensed Zoom account?
Once you have your Zoom account open, click on your account avatar at the top right of the screen. If you see “LICENSED,” you have migrated your account.
If you do not see “LICENSED” and would like to migrate your account to the upgraded AISD licensed Zoom account, the following presentation shows how: http://bit.ly/aisdzoom.
When I migrate my Zoom account, is there anything I should consider?
*Important Note: when migrating your Zoom account to the AISD version, DO NOT have a meeting open, or it will never close or be accessible once the migration is complete.
Are you back on campus and having issues connecting to a printer?
The Follow Me Instructions will help walk you through the process.
Curious about the status of a system that Austin ISD uses?
Below is a list of links to refer to when things start slowing down or aren’t loading. You can get a quick glance at the big picture to see if it’s a known issue or perhaps something more local/on your device.
- BLEND/Canvas Status
- Google Products Status
- GoGuardian Status
- Microsoft Status
- PlayPosit Status
- Seesaw Status
- Zoom Status
This page on AISD’s technology site consolidates statuses of many of the apps and websites we use.
Will Technology Design Team Virtual Office Hours still happen?
Virtual Office Hours with the Technology Design Team for next week will happen on Monday-Thursday from 9:00-11:00 AM and 3:00-5:00 PM and on Friday from 3:00-5:00 PM. Please check the Global Announcement in BLEND for the Zoom link.
My students’ iPads just updated and now images are gone in BLEND or Seesaw!
One of our amazing campus technologists, Tracie DaSilva, created a video that addresses this issue. See if this video addresses your image issues.
Why am I only able to see some students when using the newly populated Apple Classroom app on my teacher iPad?
Apple Classroom connects students to a classroom using bluetooth which has a maximum range of 30 ft. Apple Classroom will not populate remote learning students.
A side by side comparison of the functions of Apple Classroom and Jamf Teacher
Additional resources on Classroom and Jamf.
Getting Started with Classroom
Jamf Teacher App Overview – Jamf School Deployment Guide and Documentation | Jamf
Getting Started with Jamf Teacher – Jamf Teacher Guide for Teachers
My students are not able to load HMH resources on the iPad!
If pop ups are not allowed on the iPad, students will not be able to load HMH resources.
This video reviews how to allow pop ups in order to successfully load HMH for EC students.